Ready to build or scale your Shopify store? Request a quote, book a strategy call, or discuss your headless migration. Based in Mumbai, we specialize in high-performance Shopify builds, custom theme development, and technical SEO with fast response times.
Trusted by 100+ Mumbai brands
Get in Touch
Ready to build or scale your Shopify store? Request a quote, book a strategy call, or discuss your headless migration. Based in Mumbai, we specialize in high-performance Shopify builds, custom theme development, and technical SEO with fast response times.
Trusted by 100+ Mumbai brands
Contact Prateeksha
Let's talk about your next Shopify project.
Prateeksha is based in Mumbai and works with Shopify brands globally. Share your store vision, migration timelines, or performance goals and our team will provide a detailed execution plan. We specialize in custom themes, Headless Hydrogen, Technical SEO, and App integrations with clear milestones and expert support.
Address
Andheri Industrial Estate, Ambivili Village, Veera Desai Road, Andheri (West), Mumbai 400 053. INDIA.
Phone
9821212676
Office hours
Mon–Sat, 9 AM to 7 PM IST (urgent coverage outside these hours)
Send us a message
Tell us about your project, support request, or quote needs. We reply within 24 hours.
Visit us on the map
FAQs
Contact, Support & Project — Frequently Asked Questions
Quick answers about contacting us, scheduling demos, and support SLAs.
Need industry-specific examples? Tell us your sector and we’ll share case studies, client testimonials, and templates.
You can contact us via the form on this page, email, or phone. Choose "request a call" or "book consultation" and our sales or support team will follow up. For urgent support requests, use the urgent support option in your account or send an email marked urgent.
Our core team operates Monday–Friday with on-call coverage for critical issues. We also offer support plans with defined SLAs for faster response times outside business hours.
Standard inquiries receive a response within 24 hours. Support retainers include faster SLAs: same-day or within a few hours depending on the plan. We prioritize urgent support requests and lead follow up help.
Click "Request a Website Quote" or use the contact form to Get Started Now. Provide basic scope and timeline and we’ll send a clear proposal—often within 24 hours for new projects.
Yes—on-site visits are available for Mumbai-area clients (Bandra, Andheri, Navi Mumbai, Thane) when required. Many engagements run fully remote for speed and cost-effectiveness.
Yes. We diagnose broken contact form plugins, notification rules, and CRM mappings to stop missed inquiries. We also set up monitoring to avoid future lapses.
Absolutely. We provide CRM integration, Zendesk support setup, live chat implementation, and WhatsApp Business configuration so messages reach the right teams quickly.
Yes—we build for eCommerce, healthcare, finance, hospitality, and real estate, tailoring contact flows, privacy, and compliance to each industry.
Start by contacting sales or requesting a quote. We’ll schedule a kickoff, share a proposal with milestones and SLAs, and set up onboarding to start the project once you sign.
We post careers and jobs on our site when hiring. We also offer free downloads like templates and checklists, plus case studies and a forum for clients and partners—contact us for access.